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    • Consultation
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  • FAQ's
    • FAQ's - Online Coaching
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    • FAQ's - Massage

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Frequently Asked Questions

Please reach me at thomas.lambe@conquestfitness.co.uk if you cannot find an answer to your question.

Online coaching is for anyone looking to improve their fitness, health, and confidence - whether you're a complete beginner, returning after time off, or wanting to push your training to the next level. The programs are tailored to your experience, goals, ability and time. 


All online coaching clients will gain access to an app which includes four personalised workout programs a week, nutritional advice, calorie and macro tracking. All clients will also have the chance to book in for a weekly check in phone call with myself to go through any questions, concerns, guidance, and progress. There will also be WhatsApp support throughout the week for any concerns or questions. 


With online coaching your session can take place at the gym, outdoors, or at home. I will work with you to find the most convenient and comfortable training option for you. 


The only difference between the two options is that one requires a three-month upfront commitment. All services, support, and inclusions remain exactly the same.


I operate on a one month cancellation policy. This means I require a minimum of one month's written notice if you wish to cancel your online coaching agreement. This policy is required for all online coaching services run by Conquest Fitness.


As a self employed Personal Trainer and Online Coach, I plan my schedule, availability, and income around my clients' commitments. The notice period allows me to manage my diary fairly and offer sessions to other clients. 


If the policy is not met, you will be required to pay a 50% fee for the services that would have been provided in the upcoming month. This is so I can protect my income.


You may pause your online coaching for up to one month, however I require two weeks written notice to pause the upcoming period. During this pause period, your online coaching agreement cannot be cancelled and will automatically resume once your pause period ends. 


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